Meet the team: Director of Engineering - Client Experience, Craig Wayman
What is your background?
My path to Director has come up through an IC track. I started as an engineer, before moving into team leading, contracting, consulting, leading architecture functions and am now helping transform IT and engineering departments. In the past, I have worked on a variety of Government, global eCommerce, business and digital transformation programmes before starting in hospitality.
Throughout my career, I’ve worked with IBM, BAE Systems, SAP, and most recently roles in FTSE 100 and FTSE 200 Hospitality focused companies, Service Select Partners, and The Restaurant Group before joining Flipdish.
My background is mainly in Java and architecting large scalable and robust systems used by large numbers of concurrent users. My view on engineering is to ensure that both customers and business teams can work effectively to accomplish their goals in the fastest most enjoyable experience possible.
What does your role involve in Flipdish?
At flipdish we’re building the future of hospitality technology for our customers and for their customers. My role at flipdish can be split into 2 main areas. In the first, I focus on ensuring we’re building the right products in line with our business OKRs for our customers and to help the teams ensure they are effective in the delivery of these products. In the second area, I make sure we have a world class engineering team and coach and mentor team members to advance their careers and to make sure their ideas are championed to continuously improve our process and technology.
What do the next 12 months have in store for you?
Over the next 12 months I personally want to see all teams at Flipdish becoming incredibly proud of their achievements and how we have been able to grow as a function while at the same time delighting our customers. Getting recognised for your achievements and seeing how you make a difference to customers and flipdish is an incredibly powerful metric for teams. In 12 months, through continuous improvements in process and technology, I want all engineers to say that flipdish is the best place they have ever worked.
What are your interests outside of Flipdish?
Outside of Flipdish I love walking and hiking with my wife and dog Monty! I have an allotment and love growing things, sometimes more successfully than others! After that, badminton is my main hobby and I have played in various teams and leagues over the years, sometimes more successfully than others too!