All Posts By

Conor Ward

Customer SuccessCustomersUncategorized Flipdish InfoSoftware Features for Online Food OrderingProduct

Customer Spotlight video: DOUGH pizzeria chain owner on the benefits of using Flipdish

“Since we joined with Flipdish our sales have grown really consistently and now, since the app has launched, they’ve gone up even more. So it's been really, really successful.” - Ryan Lynch, Owner of DOUGH   DOUGH is an independent pizzeria chain and Flipdish customer, which was founded by Ryan…
Conor Ward
October 22, 2020
Customer SuccessCustomersUncategorized Flipdish InfoSoftware Features for Online Food OrderingProduct

The software dilemma: Why the Flipdish system is so appealing

Going digital is something of a no-brainer for restaurant owners and operators these days. Online ordering presents a huge opportunity for revenue growth, while the reality of COVID-19 is also putting new demands and limitations on how businesses can operate. However, while bringing in digital ordering may be a simple…
Conor Ward
October 20, 2020
Customer SuccessCustomersSoftware Features for Online Food Ordering

How technology can amplify the human connection in hospitality

Hospitality and food services are evolving at a rapid pace. Technology is of course driving much of the change, with advanced new tools bringing greater efficiency, productivity and other significant benefits. However, it’s worth remembering that customer experience and the personal touch are still absolutely fundamental to restaurants, bars and…
Conor Ward
October 14, 2020
Customer SuccessCustomersSoftware Features for Online Food OrderingRestaurant Marketing for Online Ordering

Conversion rate: What is it and why is it so important for your business?

Numbers play such a central role in digital commerce and marketing these days. Key data and metrics ultimately tell the truth about how online channels are performing.  Many restaurants and other hospitality businesses don’t take so much of a data-driven approach, as they probably don’t see themselves as e-commerce companies…
Conor Ward
October 5, 2020
COVID-19Customer SuccessCustomersUncategorized Flipdish InfoProduct

Strict new coronavirus rules for restaurants and bars puts major focus on table ordering

Strict new rules for restaurants and bars to stop the spread of COVID-19 is putting a major emphasis on contact-free digital solutions, particularly table ordering.   The UK government has introduced new rules on hospitality businesses in another bid to halt the virus, restricting them to table service only.  Table ordering…
Conor Ward
September 23, 2020
Customer SuccessCustomersSoftware Features for Online Food OrderingRestaurant Marketing for Online Ordering

Stop losing online food orders at checkout – 5 conversion killers and how to avoid them

Imagine the following scenario at your dine-in restaurant, bar or café. A customer places their order at the counter, selecting several items from the menu and calling them out to a staff member. Then, suddenly, when it’s time to complete the transaction and pay, they just cancel the order completely,…
Conor Ward
September 21, 2020