All Posts By

Conor Ward

Customer SuccessCustomersSoftware Features for Online Food OrderingRestaurant Marketing for Online Ordering

Stop losing online food orders at checkout – 5 conversion killers and how to avoid them

Imagine the following scenario at your dine-in restaurant, bar or café. A customer places their order at the counter, selecting several items from the menu and calling them out to a staff member. Then, suddenly, when it’s time to complete the transaction and pay, they just cancel the order completely,…
Conor Ward
September 21, 2020
COVID-19Customer SuccessSelf-Service Kiosks

Burger King ‘Restaurant of Tomorrow’ offers glimpse into future of fast food

Burger King recently unveiled new plans for a dramatic redesign of its restaurants - and this ‘Restaurant of Tomorrow’ concept provides an interesting glimpse into the future of fast-food outlets.  Their exciting, innovative design concept is definitely something smaller chains and individual restaurants can look at and learn from, in…
Conor Ward
September 15, 2020
COVID-19Customer SuccessSoftware Features for Online Food Ordering

How to create the perfect online menu for delivery and collection

Top tips to remember: Choose food that travels well   Make sure you can cook it fast  Use great quality images Make menu items easy to scan and read Simplify the digital experience   Analyse and evaluate performance    COVID-19 has accelerated the digital transformation of the hospitality sector enormously. More restaurants…
Conor Ward
September 4, 2020
CustomersSoftware Features for Online Food OrderingRestaurant Marketing for Online Ordering

Taking a mobile-first, customer-centric approach with restaurant apps

Smartphones play a very prominent, almost ever-present role in our daily lives. And the numbers back this up - mobile usage now makes up over half of web traffic worldwide.  In the second quarter of 2020, mobile devices (excluding tablets) generated 51.5% of global website traffic, and that figure has…
Conor Ward
July 29, 2020
Customer SuccessCustomersUncategorized Flipdish InfoSoftware Features for Online Food Ordering

Take the hassle out of restaurant food delivery with online ordering and last mile integration

If you are thinking about introducing a food delivery service for your restaurant, the logistics are an important factor and are potentially daunting. However, it’s just all about finding the right solution for your business.  You may be planning to roll out a food delivery option but feel that you…
Conor Ward
July 27, 2020
Customer SuccessCustomersEngineeringSoftware Features for Online Food Ordering

Restaurant of the future: 5 tech trends driving change in the hospitality sector

The hospitality sector is changing and evolving at a rapid pace, both for owners and customers. Tech innovation is largely driving this evolution, along with modern-day consumer demands and expectations. For anyone running a hospitality business, this presents great opportunities but also significant challenges to keep up-to-speed with the pace…
Conor Ward
July 23, 2020