At Flipdish we’ve never been about selling software. Instead, our focus has always been on helping our customers build successful food businesses. We view ourselves as a partner rather than a vendor. That’s why every Flipdish customer has access to world-beating customer support and customer success teams, who work with…
Since we founded Flipdish, our mission has been to empower a world of diverse, independent food businesses. Today, restaurants, takeaways and a range of other food businesses throughout the world use the Flipdish online ordering system to drive growth, save money and take control of their customer relationships. With a…
Valentine’s Day is right around the corner and, as we all know, the key to someone’s heart is through their stomach. While Valentine's Day will be very different this year, there is still a great opportunity for restaurant owners and operators to get creative with their restaurant marketing promotions around…
In many cases, the first human contact your customers have with your brand is through your food delivery driver. It might actually be the only human contact. It’s important that these interactions between the driver and the customer are always positive. Keeping your drivers and riders happy in their role…
Many restaurants and takeaway businesses are now moving away from third-party aggregators due to the negative effects of partnering with these platforms. Introducing delivery and collection options through digital ordering services clearly represents a major opportunity for hospitality businesses of all sizes. This has of course taken on heightened significance…
As a Customer Success Manager at Flipdish, my job is helping our customers get the best possible results. I work closely with them day-to-day, advising on how to extract maximum value from the Flipdish online ordering system and grow their business. One of the ways we often help customers is optimising…
