Imagine the following scenario at your dine-in restaurant, bar or café. A customer places their order at the counter, selecting several items from the menu and calling them out to a staff member. Then, suddenly, when it’s time to complete the transaction and pay, they just cancel the order completely,…
Generating more turnover and profit is the ultimate financial goal for all businesses, and restaurants are no exception to the rule. The question is how to achieve it. It’s natural in hospitality to focus on attracting more and more new customers, as well as building customer loyalty. After all, it’s…
Top tips to remember: Choose food that travels well Make sure you can cook it fast Use great quality images Make menu items easy to scan and read Simplify the digital experience Analyse and evaluate performance COVID-19 has accelerated the digital transformation of the hospitality sector enormously. More restaurants…
Smartphones play a very prominent, almost ever-present role in our daily lives. And the numbers back this up - mobile usage now makes up over half of web traffic worldwide. In the second quarter of 2020, mobile devices (excluding tablets) generated 51.5% of global website traffic, and that figure has…
