A takeaway ePOS system, or electronic point of sale system, is a software solution that streamlines the ordering and payment process for takeaway and delivery restaurants.
This technology offers a range of features that can help businesses of all sizes to improve their operations and increase revenue.
In this blog post, we will explore the benefits of using a takeaway ePOS system, and what to look for when choosing one.
What is a takeaway ePOS system?
One of the most significant advantages of using a takeaway ePOS system is the ability to streamline the ordering process. With a traditional ordering system, customers would typically have to call the restaurant to place an order, which can be time-consuming and inefficient.
With an ePOS system, however, customers can place their orders online or through a mobile app, which greatly simplifies the process. This not only improves the customer experience, but it also frees up staff to focus on other tasks.
What to look for in a takeaway ePOS system
When choosing a takeaway ePOS system, it's important to consider a few key factors. First and foremost, the system should be easy to use and integrate with existing systems. This will ensure that staff can quickly and easily learn how to use the system, which will minimise disruption to your business.
Here are the main characteristics to look out for in a takeaway ePOS system:
The system should be customisable so that it can be tailored to your specific business needs. A subscription-based payment model allows you to pay for only the features you need and add additional features as your business grows.
A cloud-based ePOS system allows you access from anywhere with an internet connection on any device. You don’t have to store data on bulky servers in the restaurant as it is stored securely in the cloud by the POS provider.
A takeaway ePOS system should provide detailed analytics and reporting capabilities. This allows you to track sales, customer data and inventory levels, which can help you make informed decisions about your business.
For example, it can help restaurants identify their bestselling items and optimise the menu accordingly. Additionally, it can help you identify trends in customer behaviour in order to go after new opportunities with your marketing efforts.
Another important factor to consider is the scalability of the system. As your business grows, you'll need a system that can grow with it. This means that the system should be able to handle an increasing number of orders, customers and even stores, and it should be able to integrate with other systems as needed.
Finally, it's important to consider the cost of the system. While a takeaway ePOS system can offer many benefits, it's important to choose a system that is affordable and provides value for money. It's also important to consider the cost of ongoing support and maintenance, as this can have a significant impact on the overall cost of the system.
Get the right takeaway ePOS system for your needs
A takeaway ePOS system is a powerful tool that can help takeaway and delivery restaurants improve operations and increase revenue. With the ability to streamline the ordering and payment process, provide detailed analytics and reporting capabilities and integrate with other systems, it can be an invaluable tool in improving and growing your business.
When choosing a takeaway ePOS system, it's important to consider ease of use, customisation, scalability and cost and find the right balance. That way, you’ll get the best return on your investment with a system that meets the changing needs of your business.