Dispatch Types
Manage dine-in, collection, take-out, delivery orders easily and all in one place.
Trusted by thousands of independent restaurants, franchises and chains across the UK
Point of Sale
Menu and Order Management
Push changes to different menus centrally and manage and fulfill orders from all your sales channels from one, convenient place.
Snooze Functionality
Quickly snooze menu items across one or more sales channels at the click of a button or snooze a sales channel during busy periods.
Customer Facing Display
Show the customer their live order details during the transaction. Display offers or branding while idle.
Caller ID
Greet your regulars by name or quickly create a new customer profile for newbies
Vouchers and Discounts
Treat your customers with vouchers or discounts directly from your POS.
Digital Signage
Display your menus in rotation based on the day of the week and the time, show your special promotions and show the status of orders.
Digital Ordering
Websites
Accept orders for delivery or collection through your own branded website.
Mobile Apps
Drive loyalty and revenues with your own branded app for your restaurant.
QR Code Order & Pay
Allow customers to order from their own phone via QR codes in-store.
Kiosks
Self-service kiosks orders are sent directly from the self-ordering system to the Flipdish Terminal or POS to speed up service and minimise errors.
Kitchen Operations and Food Safety
Kitchen Display System (KDS)
The Kitchen Display System is integrated with the POS and can be fully customised to your unique ways of working: send orders to a single station or different items to different stations.
Label Printer
Print labels directly from your Kitchen Display System so customers can easily identify ordered items.
Delivery Driver Tracking
Assign drivers and keep track of deliveries live from the POS. Send customers delivery notifications to track their order status and see when their driver is getting close.
Appliance Checks
Keep track of appliance temperatures and servicing information.
Task Management
Make it easy for your staff to do opening and closing checks and log temperatures digitally, at the right time, and upload photos if necessary
Incident Reporting
Fill out incident reports and log all your information neatly so you can easily retrieve documentation when needed.
Expiry, Nutrition and Allergy Labels
Keep track of food expiry dates with printed labels or print nutrition or allergy information.
Inventory Management
Stock Management
Manage your stock more effectively by keeping an eye on inventory levels.
Cost Management
Track and understand all your food costs in real-time and make better decisions to reduce inventory costs.
Wastage
Track and quantify wastage and understand which menu items were not used, expired or caused a loss.
Suppliers and Purchase Orders
Submit purchase orders directly to your supplier, check the status and manage vendors from anywhere with automatic reconciliation for deliveries.
Discrepancies
Use the discrepancies report to understand any mismatching information on your inventory.
Stock Takes
Take full or partial inventory counts as necessary.
Reporting
Customisable Reports
Build your own reports and quickly drill into your data to see how your store, your products and your staff are performing.
Report Types
View reports on Costs, Sales, Sales Channels, Customers, Campaign performance, Payments, Staff Upsells, Menu Items Ordered, Mileage, Inventory, Payroll, Hourly Turnover and more.
Manager Mobile App
Keep your finger on the pulse by accessing your key sales metrics in real-time from your phone anytime, anywhere with the Manager app.
Multi-location Reporting
View reports for multiple stores in one central location.
Sales Forecast
Use the projected sales tool to plan for inventory costs as well as staff scheduling.
Staff Management and Back Office
Payroll
Use the payroll calculator to work out the wages that have been paid previously and also the upcoming payroll so you know how much to budget for staff wages for the next period.
Manager Approvals
Specify when your staff would need manager approval for actions like applying discounts or refunds.
Roles and Permissions
Assign custom roles to store staff ensuring they have the correct permissions
RFID Login
Allow staff to login using an RFID-enabled employee ID card
Staff Meals
Manage staff meals and/or discounts through the POS.
Accounts Management
Manage expenses and recurring bills through the back office.
Document Management
Store and manage all your documents in one central location.
Staff Rotas
Manage staff rotas and holiday requests directly from your POS.
Integrations
POS Integrations
Flipdish integrates with a number of POS systems to help you streamline your operations.
Delivery Integrations
Flipdish integrates with last-mile delivery services to bring your restaurant seamless delivery.
Other Integrations
We’re always adding new integrations partners to help expand your business potential.
Payments
Integrated Payments
Securely accept credit and debit cards with leading payment processors around the world.
PCI Compliance
Built-in PCI compliance to prevent security breaches and card data theft.
Mobile and Contactless Payments
Accept contactless payments including mobile NFC payments like Apple and Google Pay.
Split Tender
Accept two or more payment types in a single transaction.
Tipping
Allow customers to customise their tip amount on checkout.
Payments Reporting
View a breakdown of your total sales by payment method or drill into payment method data by dispatch type, date, and day of week.
Hardware
Flipdish POS Hardware
Robust point-of-sale hardware designed for your front-of-house needs.
Hardware Compatibility
Flipdish works with a wide range of hardware and maybe even compatible with hardware you already own.
Compatible Hardware Accessories
Build out your restaurant hardware suite with compatible hardware available from Flipdish. Pair accessories like card readers, cash drawers, barcode scanners, receipt printers and more.
Flipdish Online Ordering Terminal
Use the Flipdish Terminal to easily accept or reject orders, view order history or print end-of-day reports.
Customers and Marketing
Loyalty and Retention
Grow repeat business with your own custom loyalty program or bring back lapsing or lapsed customers with automated retention campaigns.
Customer Purchase History
Customer transactions are saved to their profile where you can view their purchase history, loyalty and account balances.
SMS Campaigns
Create SMS campaigns to connect with your customers or target them directly with offers or promotions.
Managed Marketing Services
Our team of experts create and deliver campaigns across Google, social media and SMS - all targeted and optimised for the specific needs of your business.
Flipdish Phone Marketing
Flipdish Phone Marketing is a free tool that directs your phone customers to order online, freeing up staff and streamlining processes.
Customer Success
Help Centre
The Flipdish Help Centre provides a range of help articles, setup guides, video tutorials, training, and tips and tricks.
Flipdish Academy
The Flipdish Academy is an education platform that helps customers to get the most out of their Flipdish products — and it’s free to enrol.
Technical Support
The Flipdish support team are on hand via phone and email to help with your technical queries.
Onboarding Services
Our team will guide you through every step of the way - from your first demo to ongoing support, we’re here for you.
Partner Services
Flipdish collaborate with a wide range of partners. Reach out to us to find out how we can match your needs with our partner services.
Fire up your restaurant's success with Flipdish
Let's get cooking
THE FLIPDISH DIFFERENCE
We make kitchens sync
One-stop-shop
Manage your POS, your ops, your website and your marketing from a single place.
Built for takeways
Built by QSR owners who know exactly what you need (and what you don't).
