Answer multiple calls
Handle several inbound calls at once, with no queues, no holds, and no frustrated customers.
NO MISSED CALLS
Take orders from multiple callers at once
Your AI Phone Agent never puts customers on hold. It can handle multiple calls simultaneously, so no matter how busy your restaurant gets, every order is taken quickly and accurately.
INCREASE ORDER VALUE
Upsell intelligently, every time
The AI agent suggests sides, drinks, and upgrade specials that boost your average order value without slowing staff down.
FEWER ERRORS, FEWER COMPLAINTS
Accurate orders from start to finish
Say goodbye to misheard orders and missing items. Flipdish AI Phone Agent confirms every detail before sending the order straight to your Flipdish POS or kitchen printer.
How it works
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1
AI answers
Every call answered instantly using conversational AI trained on your restaurant’s voice and menu.
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2
Takes orders
Confirms items, modifiers, and any special notes naturally, ensuring accuracy every time.
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3
Upsells
Suggests sides, drinks, and specials at the perfect moment to grow order value automatically.
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4
Pay & Send
Takes secure payment, applies loyalty, and sends orders straight to your POS or kitchen display screen.
FEATURES
Built to take every call, capture every order, and keep your operations running smoothly.
Intelligent upsell
AI recommends sides, drinks, or upgrades naturally throughout the conversation.
Clear confirmations
Confirm every order with the customer to ensure accuracy before it reaches the kitchen.
Reward loyal customers
Ensure phone orders count toward the same loyalty rewards as website and app orders.
Brand consistency
Deliver the same tone and service quality on every single call, across every single site.
Take payments
Securely process phone payments and send orders directly to your POS or printer.
Connected to all-in-one platform
Integrates seamlessly with Flipdish POS, kitchen display screens, and loyalty programmes.
Remove reliance on staff
Operate efficiently with fewer people on shift, without affecting service quality.
Forward to restaurant
Send non-order calls to your team so customer questions never go unanswered.
Outcomes
Capture more revenue
Every call is answered and every order is taken. Lost calls become sales.
Increase order size
Smart upselling raises average order value automatically.
Reduce labour costs
Let AI handle phone orders so staff can focus on food and service.
Fewer complaints
Clear confirmations mean accurate tickets and happier guests.
Questions? We’ve got answers
AI handles repetitive phone work so your team can focus on food and service.
