The Flipdish online ordering system and how it works

Take online orders on web and mobile all under your own brand — it's never been so easy.

A proven system that puts you ahead of the competition

Web ordering

With Flipdish, you get a website with fully integrated online ordering. Now your customers can order with ease in only a few clicks, never leaving your site.

With your own website and domain name your customers can easily find you online, view your business information, and order on any device.

Talk to one of our team members today. We’re here to discuss your online ordering needs. We have a dedicated customer success team that is here to help you grow your sales starting with your own online ordering website.

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App ordering

Get your logo on your customer’s phone. Whether you’re an independent business, or a multi-location enterprise — our apps are built to convert your customers.

Your own native app for iOS and Android is the perfect way to build loyalty and retain your customers. Having your own app gives your customers a fast and simple way to order regularly from you.

No more listings among your competitors on food portals. It’s your app, your brand, and your delicious food. Using your app is simple. It will only take your customers a few taps to place their first order.

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Powerful dashboard

Flipdish is more than just a way for you to accept online orders. We give you the tools you need to be successful in building your online brand and understanding your metrics.

Use your dashboard for a full view of your online sales performance, average order value, where your orders come from, and much more. Then make data driven decisions.

Learn more about your business than ever before with our order heatmap — showing you where your delivery and collection orders are coming from. With these data insights, you can make profitable business decisions.

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Review orders

Manage all of your orders on your dashboard. View your order details, your customers, delivery locations, and much more information.

Manage delivery

View where your customers are based on your local map. This allows you to identify promotional and expansion opportunities.

Analyse sales

View your performance at a glance. You can understand what is happening with your online sales and compare across dates and locations.

Track performance

Easy to understand graphs help you during your busiest hours. At a glance, you can see your business performance and identify areas on which to improve.

Customer loyalty & retention

The Flipdish online ordering system gives you a suite of built-in marketing tools that put customer loyalty and sales growth as the number one focus.

These marketing tools are proven to increase sales, improve customer loyalty, and help you reactivate dormant customers instead of losing them to competitors.

We have a dedicated customer success team available by phone, email, and live chat. Our customer success team are here to help you to use our marketing tools for online ordering like a pro. With our help, you can start to grow your sales like never before.

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Build loyalty

Flipdish gives you built-in automated tools that keep your customers ordering frequently, and rewards them for placing regular orders.

Retain customers

When a customer hasn’t ordered in a while, the system will automatically prompt your customers with an incentive to order again.

Offer discounts

Keep your customers happy and loyal with customisable discount codes and vouchers that fully integrate with your online ordering system.

Push notifications

You can notify your customers directly on their smart phones when you have special offers or new items — then watch your sales grow.