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“My long-term goal is to get away from the aggregators. We are on Just Eat and Uber Eats. We use the aggregators for awareness but then try to get our customers to order directly on our website or app the next time. We send out flyers and offer a 10% discount.

Our sales were up 30% last week through the mobile app. I think the app is superb. It’s going to make a massive difference. We will continuously offer 10% off for orders on the app.”

“We found Flipdish very easy to manage on a day-to-day basis. We’ve been able to customize it, and I love the fact that you can have the portal on your phone and I can upload new dishes, change dishes, add photos very quickly and easily.

“We have our own app, managed by Flipdish, and it has our branding, our logo and pictures. Customers can order their food through the Flipdish app and collect it whenever it’s ready.”

“[With Flipdish] We have a customer success team, we have a marketing team, we have a relationship management team. You get that full on-suite experience, that actually takes effort off operations.”

“Given the success we’ve had this summer we’re looking to use Flipdish to continue to develop the business and diversify so we’re pushing the click and collect business and also introducing deliveries this autumn. 

We’ve had brilliant support, it’s worked extremely well for us, it’s adapted to our changing product and it will continue to, as we diversify into deliveries and more takeaways.”

“Customers can order directly through our website which is a huge benefit to us, the orders come through the Flipdish terminal here in the kitchen particularly on weekends we can get a very high volume of orders.”

“We’ve been with Flipdish for about six months. Genuinely a really positive experience, the level of service and the industry knowledge as well. To transition from only doing in-house dining, to delivery, that transition was made really easy with Flipdish.”

“We’ve been through unbelievable challenges like many restaurants, we had to focus mainly on takeaway and delivery and we found a brilliant partner in Flipdish.

“They held our hand from start to finish, the setup was amazing, their platform is absolutely second to none and flipdish was a perfect fit for us.”

“[With] food delivery platforms, you’re pretty much giving your own profit to those people. Flipdish, overall it’s value for money they look after you as a business. They look after you as you profit, they will help you grow and with your growth, they will also”

“Flipdish, they are helping me to grow as a franchiser and we have four branches at this stage, I feel really confident it’s the central growth that I needed for my own business, and they helped me grow in that way.”

“If they come onto my app it’s my own brand, my own offers. With your own app, they are your loyal customers. For the business that it brings to us and for the help that Flipdish gives me on the other end of phone or the other end of an email I think it’s a fair price.”

“With more and more of our customers wanting to order ahead and skip the queue, Flipdish are the perfect partner for us. They have helped us increase customer loyalty and increase our sales as a result. Flipdish power both our web ordering and branded app, and our customers have responded very well to the intuitive user experience. Their team are alway very responsive and easy to contact. Thanks Flipdish!”

“We chose Flipdish due to the robustness and maturity of the platform as a whole. There was ample support for multi-unit franchise operations”

“It seemed relevant to us to go faster because ordering online makes it possible to limit the waiting time in the restaurant. Flipdish helped us achieve this feat.”

“This will not only make the ordering process easier for our customers, but will also help streamline operations during busy service periods.”

“Since using the Flipdish technology, staff feel safer and more confident coming to work. Locals and new customers alike easily grasped the system and love it. There will always be a place for locals to sit and talk with staff but for those that prefer to stay seated, it’s a great option.”

“Allows my customers to go from address to order completion in a very few amount of clicks. Easy to edit and update menu items. Overall, it’s easy to use, easy to update and edit, with a responsive team.”

“The Flipdish customer experience has been so well received by our customers, they love the speed and ease of use. Our new Bombay Pantry App powered by Flipdish has markedly increased our mobile food sales.”

“Flipdish has helped our brand to grow online. At Chopped we accept orders for collection and delivery via our website and smartphone apps powered by Flipdish. We like the Flipdish automated loyalty and retention functionality because it helps us to build online order frequency. Their dashboard gives us granular visibility over sales and customer behaviour. Flipdish has helped us to expand our online ordering internationally, in multiple currencies, and languages, with ease.”

“With ChowNow I got at most 1 order a week, now we are consistently getting 10 to 15 orders a week.”

“Flipdish are the best partner for your takeaway. They have helped me to increase total orders and also migrate customers away from costly third party portals.”

“We are very happy with making the move to Flipdish. The transition was very smooth and our customers have responded extremely well to our new app.”

“Our formula, in combination with Flipdish online ordering is so successful that we will soon be able to open our second branch. A food portal is not an option for us, besides the fact that we are among our competitors, they also take 13% to 14% commission on our orders.”

“After some thorough research, I knew there was no better system than Flipdish to help us take on the aggregators and regain control of our restaurant branding and customers.”

“We wanted a quality ordering solution for Chipmongers. Flipdish have provided a great service. Their mobile ordering & customer loyalty products are excellent.”

“The apps really easy to use, we’ve got quite a lot of regular customers now who use the app at least once or twice a week. The app is just there on your phone and you can order in a couple of clicks including payment, it’s great!”

“Ordering is so simple, it cuts down on staff time answering the phone to take a customers order, and also cancels out any chance of the order being taken down incorrectly. I now have a very simple way of rewarding my customers for their loyalty, it’s all automatic, for every 10th order they get 11th free, therefore its an incentive for them to come to my business instead of one of my competitors.”

“We’ve been working with Flipdish for the past 3 years and are delighted with the way they have helped our customers make the most of the online ordering opportunities today. Our customers who have benefited of working with Flipdish report increased sales, great savings and much-improved customer experience and loyalty.”

“We tried a few different systems that didn’t work for us for various reasons but the Flipdish system is reliable and smart, making it a desirable product to offer our clients. That coupled with the return on investment resulted in a successful and ongoing partnership.”