Rebooting your hospitality business after lockdown: The essential playbook
After months of lockdown and uncertainty, the hospitality sector is reopening at pace in many parts of the world.
However, it’s not simply a return to business as usual and significant adjustments are needed to adapt to the ‘new normal’.
Some businesses have already reopened while others are still working out their next steps. Many have been operating a scaled back version of their usual business operations during the lockdown, offering pick-up and/or delivery but no dine-in.
Navigating the path ahead
Whatever the circumstances, it’s a time of adjustment, with some key considerations to get right as businesses navigate through this phase. It’s all about doing this smartly and strategically, focusing on the right priorities and tasks.
Building on our recent Essential COVID-19 Restaurant Checklist, we’ve created a playbook for reopening, offering practical advice and steps to take during this time to drive the success of your business while ensuring customer safety and an overall positive experience.
- Guidance on adjusting to the new normal
- How to fulfil social distancing measures
- Hygiene and cleanliness protocols
- Effective marketing and communication strategies
- How to build a sustainable plan for the future
It also includes a selection of real-life stories from our customers who have successfully navigated their way through the crisis.