What our customers
say about Flipdish

Ryan Lynch
DOUGH Pizza

My life is massively easier with the Flipdish system

“My long-term goal is to get away from the aggregators. We are on Just Eat and Uber Eats. We use the aggregators for awareness but then try to get our customers to order directly on our website or app the next time. We send out flyers and offer a 10% discount.

Our sales were up 30% last week through the mobile app. I think the app is superb. It’s going to make a massive difference. We will continuously offer 10% off for orders on the app.”

Read their storyPlay videoView Website

Tom Salt
Manicomo

Flipdish has been fantastic in enabling us to reach out to people who potentially we may have missed in the past. It's helped us improve our customer base

We found Flipdish very easy to manage on a day-to-day basis. We’ve been able to customize it, and I love the fact that you can have the portal on your phone and I can upload new dishes, change dishes, add photos very quickly and easily.

Play videoView Website

Thomas Maneesh
KOBA

I would highly recommend the Flipdish Managed Marketing team to grow your business

“We have our own app, managed by Flipdish, and it has our branding, our logo and pictures. Customers can order their food through the Flipdish app and collect it whenever it’s ready.”

Read their storyPlay videoView Website

Min Park
Rooster & Rice

Flipdish has really helped us with encouraging customers to come to some of our newest stores.

“[With Flipdish] We have a customer success team, we have a marketing team, we have a relationship management team. You get that full on-suite experience, that actually takes effort off operations.”

Read their storyPlay videoView Website

Vincenzo Vocella
Vincenzo’s Takeaway

I was nervous to leave the third-party platform, because our turnover was quite good at the time!

“If they come onto my app it’s my own brand, my own offers. With your own app, they are your loyal customers. For the business that it brings to us and for the help that Flipdish gives me on the other end of phone or the other end of an email I think it’s a fair price.”

Read their storyPlay videoView Website

Jack Kirwan
Sprout & Co

Flipdish have helped us increase customer loyalty and increase our sales

“With more and more of our customers wanting to order ahead and skip the queue, Flipdish are the perfect partner for us. They have helped us increase customer loyalty and increase our sales as a result. Flipdish power both our web ordering and branded app, and our customers have responded very well to the intuitive user experience. Their team are alway very responsive and easy to contact. Thanks Flipdish!”

View Website

5/5

Overall

5/5

Ease of Use

5/5

Features & Functionality

5/5

Customer Support

5/5

Value for Money

Likelihood
to Recommend

Flipdish customer reviews

David Johnston
The Paper Mill & The Craigie

We’re making three times the sales that we expected

“The set-up on the websites was really easy. We couldn’t have asked for any more from that point of view. The Flipdish team were beyond helpful, giving us a very quick response to everything we asked for. The set-up was done within a few days and we were ready to go with Click & Collect.”

“I’d recommend Flipdish to any restaurant or hospitality business, no matter what size they are.”

Read their storyPlay videoThe Paper MillThe Craigie Hotel

Ninson Ngo
LA Crawfish

"Our team literally was able to do all of the physical set-up within a week of signing the agreement"

“We chose Flipdish due to the robustness and maturity of the platform as a whole. There was ample support for multi-unit franchise operations”

Read their storyView Website

Yoan Laigle
cojean

In two days, we quadrupled the number of orders.

“It seemed relevant to us to go faster because ordering online makes it possible to limit the waiting time in the restaurant. Flipdish helped us achieve this feat.”

Read their storyView Website

Laura Arnold
Wowburger

Flipdish allows our customers to easily order and pay for any of their favourite meals directly through our websites for contactless collection

“This will not only make the ordering process easier for our customers, but will also help streamline operations during busy service periods.”

View Website

Steve Wynne
The Hand Inn, Wales

App ordering enabled us to quickly get back on our feet after lockdown

“Since using the Flipdish technology, staff feel safer and more confident coming to work. Locals and new customers alike easily grasped the system and love it. There will always be a place for locals to sit and talk with staff but for those that prefer to stay seated, it’s a great option.”

View Website
Base Pizza Takeaway Customer

Shane Crilly
Base Wood Fire Pizza

Quick responding, friendly staff

“Allows my customers to go from address to order completion in a very few amount of clicks. Easy to edit and update menu items. Overall, it’s easy to use, easy to update and edit, with a responsive team.”

View Website

5/5

Overall

5/5

Ease of Use

5/5

Features & Functionality

5/5

Customer Support

5/5

Value for Money

Likelihood
to Recommend

Flipdish customer reviews
Bombay Pantry Gourmet Takeaway Customer

Emma Sheehan
Bombay Pantry

Flipdish has markedly increased our food sales

“The Flipdish customer experience has been so well received by our customers, they love the speed and ease of use. Our new Bombay Pantry App powered by Flipdish has markedly increased our mobile food sales.”

View Website

5/5

Overall

5/5

Ease of Use

5/5

Features & Functionality

5/5

Customer Support

5/5

Value for Money

Likelihood
to Recommend

Flipdish customer reviews
Chopped Flipdish Review

Jonathan Parkhill
Chopped

Flipdish have been an excellent enterprise partner

“Flipdish has helped our brand to grow online. At Chopped we accept orders for collection and delivery via our website and smartphone apps powered by Flipdish. We like the Flipdish automated loyalty and retention functionality because it helps us to build online order frequency. Their dashboard gives us granular visibility over sales and customer behaviour. Flipdish has helped us to expand our online ordering internationally, in multiple currencies, and languages, with ease.”

View Website

5/5

Overall

5/5

Ease of Use

5/5

Features & Functionality

5/5

Customer Support

5/5

Value for Money

Likelihood
to Recommend

Flipdish customer reviews

Guiseppe Viterale
Ornella’s Trattoria Italiana

I wanted to pay for performance

“With ChowNow I got at most 1 order a week, now we are consistently getting 10 to 15 orders a week.”

Read their storyView Website
breaded chicken fillet wrap with Macari's logo overlayed

Ben Macari
Macari’s

Great customer service, they are always about continuous improvements

“Flipdish are the best partner for your takeaway. They have helped me to increase total orders and also migrate customers away from costly third party portals.”

View Website
bowl of thai food with Mao logo overlayed

Karl Butler
Mao

Very easy to use and get used to. The software is also very responsive and all our staff members are happy

“We are very happy with making the move to Flipdish. The transition was very smooth and our customers have responded extremely well to our new app.”

View Website

Sven Broeckx
De Frietist

A food portal is not an option for us

“Our formula, in combination with Flipdish online ordering is so successful that we will soon be able to open our second branch. A food portal is not an option for us, besides the fact that we are among our competitors, they also take 13% to 14% commission on our orders.”

Read their storyView Website

Mark Tiu
Coco Deep Fried Chicken

The Flipdish online ordering system is such a powerful tool in the hands of restauranteurs

“After some thorough research, I knew there was no better system than Flipdish to help us take on the aggregators and regain control of our restaurant branding and customers.”

Read their storyView Website
burger and chips in a takeaway container with Musgraves Chipmonger logo overlayed

Maurice Cusack
Musgraves Chipmongers

We have an excellent performing consumer App thanks to Flipdish bringing in sales for our customers daily and weekly

“We wanted a quality ordering solution for Chipmongers. Flipdish have provided a great service. Their mobile ordering & customer loyalty products are excellent.”

View Website

Mauro Pacitti
Giovanni’s Fish and Chips

I wanted my own app. It’s the way things are going

“The apps really easy to use, we’ve got quite a lot of regular customers now who use the app at least once or twice a week. The app is just there on your phone and you can order in a couple of clicks including payment, it’s great!”

Read their storyView Website
Chipper Takeaway Online Ordering Customer

Stephen Padden
Cois Cuain

Flipdish has driven my business by about 20%

“Ordering is so simple, it cuts down on staff time answering the phone to take a customers order, and also cancels out any chance of the order being taken down incorrectly. I now have a very simple way of rewarding my customers for their loyalty, it’s all automatic, for every 10th order they get 11th free, therefore its an incentive for them to come to my business instead of one of my competitors.”

View Website

5/5

Overall

5/5

Ease of Use

5/5

Features & Functionality

5/5

Customer Support

5/5

Value for Money

Likelihood
to Recommend

Flipdish customer reviews

John Savage
Kepak

Great savings and much-improved customer experience and loyalty

“We’ve been working with Flipdish for the past 3 years and are delighted with the way they have helped our customers make the most of the online ordering opportunities today. Our customers who have benefited of working with Flipdish report increased sales, great savings and much-improved customer experience and loyalty.”

Read their storyView Website

Daniele Gianuzz
Right Proportion

The Flipdish system is reliable and smart

“We tried a few different systems that didn’t work for us for various reasons but the Flipdish system is reliable and smart, making it a desirable product to offer our clients. That coupled with the return on investment resulted in a successful and ongoing partnership.”

Read their storyView Website

More client testimonials

Read what some more of our clients have to say, or click below to read our reviews on Capterra — the independent reviews website.