| Pricing Plans (GBP) | Self-Serve | Managed | Enterprise |
|---|---|---|---|
| Build your own | Talk to sales | Talk to sales |
|
| One Time Payment | |||
| First Location | £0 | £345 | Contact Us |
| Additional Locations | +£0 | +£249 | Contact Us |
| Fees | |||
Order Fee  |
7% | Volume Based | Volume Based |
| Card Fee |
+2.5% | +2.5% | +2.5% |
| Your Customers’ Fees | |||
| Per Transaction |
£0.50 | £0.50 | £0.50 |
| Accepting Orders | |||
| Number of Orders | Unlimited | Unlimited | Unlimited |
| Receive Order Notifications via Portal and Email | ✓ | ✓ | ✓ |
| Receive Orders via Flipdish SIM Printer |
Printer Cost £249 | ✓ | ✓ |
| Accept Pre-Orders | ✓ | ✓ | ✓ |
| Accept Orders for Delivery | ✓ | ✓ | ✓ |
| Accept Orders for Collection | ✓ | ✓ | ✓ |
| Custom EPOS Integration | — | — | ✓ |
| Order Payment Methods | |||
| Receive Cash Orders | ✓ | ✓ | ✓ |
| Receive Credit Card Orders | ✓ | ✓ | ✓ |
| Receive Debit Card Orders | ✓ | ✓ | ✓ |
| Support | |||
| Phone Support | ✓ | ✓ | ✓ |
| Email Support | ✓ | ✓ | ✓ |
| 24/7 Help Desk Centre | ✓ | ✓ | ✓ |
| Live Chat Support | ✓ | ✓ | ✓ |
| Menu Edit Requests | ✓ | ✓ | ✓ |
| Online Ordering Website | |||
| Ultra-Fast Ordering Website |
✓ | ✓ | ✓ |
| Menu Images | ✓ | ✓ | ✓ |
| Multiple Web Pages | ✓ | ✓ | ✓ |
| Custom Website Domain/URL | — | ✓ | ✓ |
| Domain Name Registration | Website hosted on my.flipdish.com domain | ✓ | ✓ |
| Free Web Hosting | ✓ | ✓ | ✓ |
| Mobile Ordering App | |||
| Industry Leading Conversion Optimized Checkout Process |
✓ | ✓ | ✓ |
| Progressive Web App |
✓ | ✓ | ✓ |
| Menu Images | ✓ | ✓ | ✓ |
| Native iOS and Android Ordering Apps |
— | Additional £855 | ✓ |
| Restaurant Management Tools | |||
| Detailed Analytics |
✓ | ✓ | ✓ |
| Sales Reports |
✓ | ✓ | ✓ |
| Local Restaurant Marketing | |||
| A6 Single Sided Leaflets x 2000 | +£45 | ✓ | ✓ |
| 2 x Large Format Door Stickers | +£45 | ✓ | ✓ |
| Digital Marketing | |||
| Customer Push Notifications |
Unlimited | Unlimited | Unlimited |
| Automated Promo Vouchers & Loyalty Campaigns |
✓ | ✓ | ✓ |
| Automated Customer Retention SMS Messages |
✓ | ✓ | ✓ |
| Automated Phone Marketing |
✓ | ✓ | ✓ |
| Discount Codes |
✓ | ✓ | ✓ |
| Gift Cards | — | ✓ | ✓ |
| Security & Privacy | |||
| Fraud Detection |
✓ | ✓ | ✓ |
| GDPR Compliant Security & Privacy Policy |
✓ | ✓ | ✓ |
| Free SSL Certificate |
— | ✓ | ✓ |
| 2 Factor Authentication | — | — | ✓ |
| SLA including 24/7 Emergency Support | — | — | ✓ |
| Custom Data Control | — | — | ✓ |
| User Provisioning & Deprovisioning | — | — | ✓ |
| Cross Regional Backups | — | — | ✓ |
| Other Features | |||
| No Flipdish Branding | — | — | ✓ |
| Publish Under Your App Store and Google Play Store Account | — | — | ✓ |
| Use Your Own Merchant Account | — | — | ✓ |
| Build your own | Talk to sales | Talk to sales | |
