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20 Oct 2020

Customer Success Customers Flipdish Online Ordering Product

The software dilemma: Why the Flipdish system is so appealing

Going digital is something of a no-brainer for restaurant owners and operators these days. Online ordering presents a huge opportunity for revenue growth, while the reality of COVID-19 is also putting new demands and limitations on how businesses can operate. However, while bringing in digital ordering may be a simple…

Conor WardOctober 20, 2020

19 Oct 2020

Customer Success Customers Flipdish Flipdish News Product

Maximize revenue with Pre-Ordering and Order Throttling in Flipdish

Now more than ever, maximizing revenue is vitally important for anyone in the restaurant and hospitality industry. Fortunately, over the past few years (and certainly the past few months) we’ve seen a rapid increase in alternative revenue streams available to hospitality businesses in the form of click & collect and…

Tom FarrellOctober 15, 2020

14 Oct 2020

Customer Success Customers Online Ordering

How technology can amplify the human connection in hospitality

Hospitality and food services are evolving at a rapid pace. Technology is of course driving much of the change, with advanced new tools bringing greater efficiency, productivity and other significant benefits. However, it’s worth remembering that customer experience and the personal touch are still absolutely fundamental to restaurants, bars and…

Conor WardOctober 14, 2020

14 Oct 2020

Customer Success Customers Online Ordering Restaurant Marketing

A cautionary tale for restaurant owners: John DiLoreto explains all in this new video interview

Today we are sharing a new episode of the ‘Give an Ovation’ podcast and YouTube show in which John DiLoreto, President of Flipdish North America, tells a cautionary tale for anyone in the restaurant business today. In the year 2000, Toys "R" Us partnered with Amazon, and in doing so…

Christina HamiltonOctober 13, 2020

12 Oct 2020

COVID-19 Customer Success Customers Flipdish Product

Backing local heroes in tough times

Fresh government measures to combat the spread of coronavirus in both the UK and Ireland have once more put the emphasis firmly on 'click & collect' and delivery services for restaurants, bars and cafés. In the Republic of Ireland, the entire country has now been moved to Level 3 of the…

Conor WardOctober 8, 2020

07 Oct 2020

Customer Success Customers Online Ordering Restaurant Marketing

Conversion rate: What is it and why is it so important for your business?

Numbers play such a central role in digital commerce and marketing these days. Key data and metrics ultimately tell the truth about how online channels are performing. Many restaurants and other hospitality businesses don’t take so much of a data-driven approach, as they probably don’t see themselves as e-commerce companies…

Conor WardOctober 5, 2020

19 Oct 2020

Online Ordering Product Restaurant Marketing

Build, buy or borrow? How to choose the right digital ordering solution for your restaurant

Like it or not, restaurants and technology go hand in hand these days. Knowing what technology you need and how to get it is all part of the job. But most restaurateurs are passionate about food, not technology, and don’t know where to start when it comes to choosing the…

Conor WardOctober 1, 2020

01 Oct 2020

Customer Success Online Ordering Restaurant Marketing

6 great content ideas to improve a restaurant website

Your website is your most powerful digital asset. It should look and sound great so that anyone who visits it likes what they see and wants to buy from you. That’s especially true if you use it for online ordering, in which case it’s a key source of revenue as…

Conor WardSeptember 30, 2020

28 Sep 2020

Customer Success Restaurant Marketing

Influencer marketing: Is it right for your restaurant?

Influencer marketing can sometimes feel like a blind throw of the dart in the hopes it will land on a bullseye. Though many have found great success with their influencer marketing campaigns, others have found their campaigns didn’t meet their expectations at all. If you are considering hiring an influencer,…

Christina HamiltonSeptember 28, 2020

23 Sep 2020

Customer Success Online Ordering Restaurant Marketing

5 simple tactics to drive more people to your restaurant website

Top tips to remember: Post regularly on your social media accounts with links to your website Promote the website on all your printed materials - flyers, posters etc. Set up a Google My Business account and optimise for local searches Spread awareness of your site through word of mouth Take…

Conor WardSeptember 24, 2020